Strictly Personal For Mary Gersten Only -- Reprise 1 -- Not For Staff Attention

Yes, Dear Reader, that is the title for my latest
ticket to Mary Gersten's Global Cash Flow Network.
I am working on the basis that the squeaky wheel
gets the oil, and being a cracked record gets
attention.

And, yes, I am angry. Wouldn't you be if you were
in my situation. $US 1,830.00 + $US 35.95 out of
pocket, and nothing of honourable consequence to
show for it.

What follows is my ticket. Enjoy and Make it a
great day!
**********************************
I do not consider this matter closed. I DEMAND a written answer. I have paid you good money, and you can't even answer my simple questions. Go through ALL my previous tickets for details.

YOU ARE CORPORATELY IGNORANT. YES, I AM SHOUTING.

"Make it a great day!" INDEED!

Kenneth Parker DID call me around 6:00 AM, my time (not impressed) and did not seem to know what I had written in any previous emails. He did suggest that I should specify when I would prefer an email response. I had mentioned it! Do you really care about your paying clients, or are you really a con and a scam? I had hoped not, but I'm not so sure anymore.

As for your clean bill of health from The Ripoff Report: That must also be questioned. Your sponsorship of the Boys and Girls Club of America doesn't prove anything either as you could be a "sponsor" for $100.00 or so.

Mary: Will you actually answer this, or will your minions (if they know what that means!)?

****************************

   
    Strictly Personal For Mary Gersten Only

  
Ticket Details
Ticket ID:     ZRU-710106     Department:     General
Status:     Closed     Priority:     Critical
Created On:     31 May 2010 05:53 AM     Last Update:     31 May 2010 07:47 PM
Edit Properties
Status:         Priority:   
    Conversation
Andreas Krokene     
    Posted On: 31 May 2010 05:53 AM
Greetings Mary,

I submitted the ticket "Two matters for your attention" (refer to your records for details) on May 25, 2010, and to date I have NOT received a satisfactory answer.

My questions were easy to understand, the communication was polite, but still no satisfactory response from your staff.

The questions I asked may have been beneath your staff member's dignity to answer, but to me they are important. Don't they, therefore, require a respectful and complete answer?

I now must wonder if this is your Company's usual standard of business, and if this is how you treat ALL your paying clients.

As part of your suggestion in the training that I have completed so far, these details are all being chronicled for anyone who cares to do their due diligence on my Blogger blog.

You can see the blog at http://globalcashflownetwork-experience.blogspot.com/

I trust you can assist me.

If not, then please be decent enough to refund all my money.

Kindest regards,

Andreas Krokene.


Skye Brodeur     
    Posted On: 31 May 2010 07:47 PM
Your concern has been forwarded and you will contacted as soon as possible
Skye
Level II Customer Support
Global Cash Flow Network
Toll Free: 1-800-719-8270 begin_of_the_skype_highlighting              1-800-719-8270      end_of_the_skype_highlighting
International: 1-888-719-2030 begin_of_the_skype_highlighting              1-888-719-2030      end_of_the_skype_highlighting
Thank you for contacting Global Cash Flow
Network’s Support Department.
If you have any further questions or concerns,
please be sure to give us a call.
Make it a great day!
--
DISCLOSURE AND DISCLAIMER
The blogger attached to this link may or may not
receive consideration for the promotion of a
product or service. Consideration may be cash,
discounts, merchandise, services or other
non-tangible compensation.

Yawn...

Yada, yada yesterday. Yawn today.

Just after 6:00 AM today Global Cash Flow Network
called to answer my latest ticket. Do you remember
it? That's the one sent to Mary Gersten
personally. (There existed a sneaky suspicion that
Mary would not see it and this call seems to
confirm it.)

The person who called said my concerns were not
raised in the ticket (remember this ticket
basically complains about the lack of simple
questions asked but not answered by GCFN Support),
and now he was on the line with me would I ask him
the questions. I said, No, as Jaffa (my cat)
wanted breakfast, coffee (albeit instant) needed
to course its way to my heart so the day could
start, and generally there existed an air of
peevishness at my latest ticket being handled by a
minion, and not by Mary Gersten, personally.

Said minion advised that he would be in the office
for about another hour, to which was expected (by
me) an email to my earlier-asked questions (in
previous tickets). No dice!

He also said if an email response was required
that should be mentioned in the support ticket.
(If he'd re-read the previous tickets , he
would've seen that point covered, and he was the
one who personally DID NOT answer the very simple
questions in the first place!)

Now, Dear Reader, you must remember that GCFN is a
global company; its name is Global Cash Flow
Network. As such, shouldn't there be at least some
representation after their normal business hours
to cater for their international client base? Yes?
No? Maybe? Unsure?

There was such promise for this programme to be a
fantastic opportunity, and yet so far, GCFN is
blowing it. GCFN is failing the acid test of
decency and professionalism, in my opinion.

Of course, it could just be me, couldn't it!

--
DISCLOSURE AND DISCLAIMER

The blogger attached to this link may or may not
receive consideration for the promotion of a
product or service. Consideration may be cash,
discounts, merchandise, services or other
non-tangible compensation.

Yada, yada

Once again I bid you good day.

Once again the following, self-explanatory email
from Global Cash Flow Network Support.

I hope this means it went to Mary Gersten,
personally.

Once again: Watch this space!

**********************************
Your concern has been forwarded and you will contacted as soon as possible
Skye
Level II Customer Support
Global Cash Flow Network
Toll Free: 1-800-719-8270
International: 1-888-719-2030
Thank you for contacting Global Cash Flow
Network’s Support Department.
If you have any further questions or concerns,
please be sure to give us a call.
Make it a great day!

Ticket Details
===================
Ticket ID: ZRU-710106
Department: General
Priority: Critical
Status: Open
--
DISCLOSURE AND DISCLAIMER
The blogger attached to this link may or may not
receive consideration for the promotion of a
product or service. Consideration may be cash,
discounts, merchandise, services or other
non-tangible compensation.